Technology

• Cutting Edge Technology To Power Your Marketing
• Remote Tools to Service Clients & Give Demonstrations
• Selecting a Software Package

Cutting Edge Technology To Power Your Marketing

Your firm expects your web site to recruit talent (recent grads and experienced professionals), lure prospects, support the sales process and engage your current clients. You want a site that’s easy to maintain without being at the mercy of IT. Now the buzz is about personalization, social networks, RSS feeds, blogs, wikkis, streaming video, pod casts and second life. We’ll discuss how you might consider these technologies when creating a marketing plan that fully utilizes the power of the web.

• What makes an effective marketing site?
• What’s the latest internet buzz?
• How can you use these methods to reach your target audience?

Length: 1 – 1.5 hours

Remote Tools to Service Clients & Give Demonstrations

In recent years, a new breed of remote support tools has become available. These tools allow technical support to "see" and control computers remotely, which is the next best thing to being there in person. Remote support tools are being rapidly adopted to transform technical support into competitive advantage and rapidly lowering support costs, improving end-user productivity and increasing customer loyalty. Remote support tools, including personal remote access service, on-demand remote support tools and always-on remote administration tools enable organizations to provide world-class service, dramatically improve their incident handling capacity and change the way their organization views technical support.

This presentation explores:

• Internet-based solutions
• The business case for remote access
• Best practices for using remote access
• Costs and risks
• Considerations for selecting a remote access partner

Length: 1 hour

Selecting a Software Package

Selecting a software solution that offers strong features in the areas that will produce the greatest positive impact on your organization is challenging. You'll leave this presentation knowing the 7 steps to select a winning software package.

Length: 1 hour