Premium Sage HRMS Support and Training includes:
Premium Support and Training is in addition to Sage SupportPlus and provides easy
access to consultants and training without the hassle of a statement of work or
being nickel-and-dimed with invoices. Now you have the freedom to get as much online
training as you need and access to support from the most experienced Sage consultants
in the business for one flat annual amount.
- Unlimited support incidents via telephone or e-mail (up to 20 minutes per incident)
- Annual system review—a remote check-up on your system to improve your internal efficiency
and use of the system; one of our skilled consultants works individually with you
- Unlimited web-based training; attend any scheduled live training offered by Delphia
- Unlimited access to all pre-recorded web-based training sessions offered by Delphia
- Service hours from 8:30 a.m. until 6:00 p.m. ET, Monday through Friday.
Get help from consultants without worrying about a bill!
- Questions arise throughout the workday. How can I do this? Is there a better way
to...? Now, pick up the phone or send a quick email question to be in touch with
a certified consultant without having to worry about quarter-hour increment billings.
- All the resources of Delphia Consulting are at your disposal.
Trained users are more productive!
"One stop, one price for all our Sage HRMS and Abra support and training needs. The unlimited training access feature allows both tenured and recently hired staff to stay current on the many Sage Abra software modules."
—Erika Rakel, Talbert House
Do you have new Sage HRMS or Sage Abra users? Has it been a while since you were
- Training courses are topical in nature and typically last between one and four hours.
- Training is offered to meet your schedule!
- Each web-based course is recorded, so if the scheduled time is not convenient, you
may attend a recorded session anytime.
- Need to reinforce training by asking questions? Call the support line or view the
- All online training is included with Premium Support and Training.