If you are a Sage Abra Suite user, you may have been contacted by phone or in an email by scammers posing as Sage business partners warning you that, beginning this month, Sage Abra Suite is no longer supported and that you need to switch to a different solution right away. This is not true!
The scammers are not affiliated with Sage in any way. They are affiliated with Sage competitors and are using this false information to convince Sage Abra Suite users to leave Sage and purchase their products.
Continued support for Abra Suite
Using customer emails, in-product messaging, and posting in both Sage City and Sage Knowledge Base, Sage is reaching out to its long-time customers, assuring them that it will continue to support Sage Abra Suite as it has in the past, providing compliance and quarterly updates.
There is no need to switch to another solution.
No security breach
When someone receives a phishing call or email, they might assume that the organization they do business with has experienced a security breach making their data available to others to use for such schemes. Sage wants to make sure that its customers know this is not the case here. This scam is not related to a security breach. Sage takes precautions against such a breach and protects your information as a Sage customer.
What to do if you receive this phishing call or email
If you receive one of these scamming calls or emails, contact your Account Manager at Delphia Consulting or our Support team to discuss what to do. At this time, Sage is aware of only Abra customers being targeted. If you are not an Abra user but have received a scamming call or email, please contact us.