Emotional Intelligence and the Workplace

Agenda

Emotional intelligence (EI) is a much better predictor of success in various aspects of life than IQ or academic intelligence, and the good news is EI can be learned! EI affects work productivity and satisfaction.

By understanding EI, you can give more effective feedback, harness the power of diversity, and tap on team members’ talents by building trust, rapport, motivation, and coordination.

In this 1-hour business seminar, we’ll cover these topics:

• Understanding EI
• The 5 components of EI
• Strategies for improving your Emotional Intelligence Quotient (EIQ)
• The steps to develop emotional agility
• Techniques for applying EI in the workplace

This program is pre-approved for 1 PDC for the SHRM-CP® or SHRM-SCP® and 1 CUE for the PHR® or SPHR®. Attendees will receive a Certificate of Completion within a week after the presentation.

Joe Rotella, SPHR, SHRM-SCP Chief Value Officer Joe Rotella is a leading thinker and professional speaker in the areas of business strategy, continuous performance management, and HR technology. Joe has over 30 years of experience and serves on the Human Resources Association of Central Ohio (HRACO) Board of Directors as VP of Certification. Joe is the co-creator of miviva – a solution to help an organization set and track goals and KPIs.