Emotional intelligence (EI) is a much better predictor of success in various aspects of life than IQ or academic intelligence, and the good news is EI can be learned! EI affects work productivity and satisfaction.

By understanding EI, you can give more effective feedback, harness the power of diversity, and tap on team members’ talents by building trust, rapport, motivation, and coordination.

In this 1-hour business seminar, we’ll cover these topics:

  • Understanding EI
  • The 5 components of EI
  • Strategies for improving your Emotional Intelligence Quotient (EIQ)
  • The steps to develop emotional agility
  • Techniques for applying EI in the workplace

This program is pre-approved for 1 PDC for the SHRM-CP® or SHRM-SCP® and 1 CUE for the PHR® or SPHR®. Attendees will receive a Certificate of Completion within a week after the presentation.

 

Resources

Emotional Intelligence and the Workplace PDF

 

Air Date

March 23, 2023