If feedback only happens during reviews, or when something goes wrong, you’re not alone. But you’re also not building the kind of culture that drives real growth.

In this session, Joe Rotella, SHRM-SCP, SPHR, CPBA, explores how to shift feedback from a reaction to a routine. We’ll look at the habits that help feedback land (and stick), why timing matters more than polish, and how positive reinforcement can be just as powerful as correction. Because when feedback becomes part of the way your team works — not just a performance fire alarm — it leads to clarity, trust, and better outcomes.

We’ll explore:

  • Why feedback frequency matters more than formality
  • How to use in-the-moment feedback to reinforce or redirect
  • What to say after 1:1s to keep momentum going
  • How positive feedback builds psychological safety
  • What it really takes to normalize feedback across your team

This program is pre-approved for 1 PDC for the SHRM-CP® or SHRM-SCP® and 1 CEU for the PHR® or SPHR®. This seminar is an HRCI pre-approved activity to fulfill the HRCI requirements for recertification. A Certificate of Completion will be provided to each attendee within one week after the presentation.

 

Resources: Slide Deck – Feedback Isnt a Fire Alarm

Air Date: September 25, 2025