From Panic to Pattern: Making Feedback Routine, Not Reactive Most managers don't avoid feedback because they don't care. They avoid it because they wait. They wait for more evidence. They wait for the right time. They hope the issue resolves itself. And by the time the conversation finally happens, frustration has built, employees are surprised, and what could have been a simple discussion becomes a difficult one. In this practical session, Joe Rotella, SHRM-SCP, SPHR, CPBA, explores why feedback often breaks down, and not because managers lack skill, but because they lack a consistent pattern for having performance conversations. Participants [...]