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  • Check the Receipts: Artifacts and Documentation with miviva

    Conversations are essential, but without documentation, clarity fades fast. One manager’s “We talked about this” becomes an employee’s “I don’t remember that,” and suddenly, coaching feels like confrontation. Join Joe Rotella on Thursday, February 12, at 2 PM ET for a live demo of miviva, focused on how to capture the right details at the right time. We’ll explore how miviva helps teams turn conversations into action, track progress without micromanaging, and build a shared record of expectations, feedback, and follow-through... all while creating a liability-proof history. In this session, you’ll see how miviva helps: Turn 1:1s and coaching [...]

  • Sage HRMS Training Lab – February

    Join Delphia's team of Sage HRMS consultants for deeper dives and hands-on training. Who's Presenting: Joe Rotella, SPHR, SHRM-SCP Chief Value Officer Joe Rotella is a leading thinker and professional speaker in the areas of business strategy, continuous performance management, and HR technology. Joe has over 30 years of experience and serves on the Human Resources Association of Central Ohio (HRACO) Board of Directors as VP of Certification. Joe is the co-creator of miviva – a solution to help an organization set and track goals and KPIs.

  • Reset, Refocus, Repeat: How Teams Regain Momentum After Missed Goals

    Not every goal gets met. Timelines slip, priorities shift, and even high-performing teams hit walls. But when goals are missed, what happens next matters most. This session explores the often-ignored side of performance management: how to respond when things don’t go as planned. We’ll look at how to help teams reflect without finger-pointing, regain clarity without starting over, and rebuild momentum without burning out. You’ll walk away with coaching strategies, goal-reset frameworks, and practical tools to help managers and teams turn missed goals into learning moments—then move forward with focus and accountability. Because performance isn’t just measured in outcomes. [...]

  • Timestar/Time and Attendance Training Lab

    This practical, employee-focused webinar walks through a complete day in the system from clock-in to pay period approval. Designed for users of Sage HRMS Time and Attendance, the session demonstrates how employees interact with the system across all available entry methods including timeclock, web clock, mobile app, and telephony. We will also review manual time and hours entry through the timesheet for organizations that use direct entry rather than punches. Beyond time entry, attendees will explore the most commonly used view-only menus such as punches, hours, dollars, attendance, total hours, accrual summaries, and contact information. We will also demonstrate [...]

  • Don’t Redo, Reset: Realigning Goals Inside miviva

    When goals slip, many teams overcorrect. They scrap plans, rewrite objectives, or quietly move on. But progress doesn’t have to be erased just because timelines shift. In this live demonstration, Joe Rotella—co-creator of miviva—shows how miviva supports realignment without starting over. See how managers can adjust milestones, clarify expectations, document course corrections, and preserve accountability, all without losing visibility into what’s already been accomplished. We’ll walk through: Updating timelines without deleting progress Refining metrics while maintaining historical context Capturing the “why” behind a reset Using goal visibility to reinforce accountability Keeping momentum after a mid-cycle adjustment Because performance isn’t [...]

  • Sage HRMS User Group (Spring 2026)

    Delphia Consulting, a Sage Tech Partner Plus and publisher of 10 Sage Endorsed Solutions, invites you to the Sage HRMS User Group Meeting! Register and block your calendar today because you aren't going to want to miss this one! The Agenda will include: What’s new in Sage HRMS since the Fall 2025 User Group meeting What’s ahead for Sage HRMS in 2026 Exciting demos and info from the Sage team Q&A Who's Presenting: Joe Rotella, SPHR, SHRM-SCP Chief Value Officer Joe Rotella is a leading thinker and professional speaker in the [...]

  • Beyond the Dashboard: Making Performance Data Useful Again

    Data is everywhere: engagement scores, goal metrics, completion rates, peer feedback. But if that data never sparks a conversation, reinforces expectations, or leads to action, it's just another report collecting dust. This session explores what often gets overlooked as the metrics are gathered: the interpretation, the conversation, and the action that follows. Joe Rotella, SHRM-SCP, SPHR, CPBA, will examine how HR can play a key role in helping managers move from passive reporting to active engagement. The focus is on using everyday performance data not just to monitor progress, but to reinforce expectations, spark timely dialogue, and make small [...]

  • The First 30 Days with miviva: What (and What Not) to Do

    The first few weeks of implementing any new approach to performance management often set the tone for what comes next. We'll explore how organizations can begin using miviva in a way that supports early adoption without overcomplicating the process. We’ll look at how to introduce key elements such as expectations, check-ins, and feedback in a phased, practical way. Along the way, we’ll highlight where teams tend to get stuck and how to avoid building more than you need in the early stages. Who's Presenting: Joe Rotella, SPHR, SHRM-SCP Chief Value Officer [...]

  • Sage HRMS Training Lab – Getting Started with the Sage HRMS Web Client

    Join us for a practical, how-to focused session designed to help users understand the web client, become comfortable navigating the web-based interface and working efficiently within employee records. We will walk through logging in, understanding the layout, locating employee information, and making updates within your security permissions. We will also provide a brief overview of installation and technical requirements, so your organization understands what is needed to successfully deploy and support the Web Client. Whether you are new to the Web Client or looking for a refresher, this session will provide clear guidance and helpful tips to ensure you [...]

  • Clarity Over Chaos: Navigating Change with Confidence

    Change is constant. The reaction to it is not. When change is introduced without enough clarity, people fill in the gaps themselves. That is when confusion grows, trust wavers, and momentum slows. Join Joe Rotella, SHRM-SCP, SPHR, CPBA, for a practical 60-minute session focused on how HR and managers can support change in a way that reduces uncertainty and keeps people aligned. This session looks at how employees actually experience change, where communication tends to break down, and what leaders can do to make change more understandable at every level. We will walk through a simple framework that helps [...]

  • TimeStar/Sage Time & Attendance Training Lab – May 2026

    "Timestar Mobile Explained" This session provides a practical overview of the TimeStar Mobile application, helping users understand how it compares to the Web Clock and when each approach is most effective. We will walk through the available onboarding methods to ensure a smooth rollout, then explore the standard functionality employees and supervisors rely on for daily time tracking. The session will also introduce geofencing, including how it is configured and how it works in real-world scenarios. By the end, attendees will have a clear understanding of how to deploy and use TimeStar Mobile to improve accuracy, accountability, and ease [...]

  • Stop Guessing, Get Going: Using miviva to Drive Performance

    Managers don’t struggle with performance because they aren’t trying. Most of the time, they’re just not sure what to focus on or how to stay consistent. Join Joe Rotella as he walks through how managers use miviva in a practical, day-to-day way to keep performance visible and moving. He’ll show how expectations are set, how conversations stay active through regular 1:1s, and how feedback is captured along the way so progress doesn’t get lost. You’ll see how these pieces come together in miviva to support real work as it’s happening, not just at the end of a review cycle. [...]

  • Clarity Over Convenience: Using AI Without Losing Judgment

    Artificial intelligence is becoming part of everyday work, offering faster answers, cleaner summaries, and more efficient workflows. But speed and polish don’t always equal accuracy or insight. This 60-minute seminar focuses on the role of human judgment in an AI-assisted workplace. As AI tools become more embedded in performance management, feedback, and decision-making, the need for clarity, critical thinking, and accountability becomes even more important. Joe Rotella, SHRM-SCP, SPHR, CPBA will examine how managers and HR professionals can evaluate AI-generated content, ask better questions, and ensure that outputs reflect real conditions rather than surface-level patterns. The seminar will also [...]

  • TimeStar/Sage Time & Attendance Training Lab

    Scheduling in TimeStar: Using Schedules to Their Fullest This session focuses on helping users fully leverage scheduling within TimeStar to drive accuracy, automation, and efficiency in time and attendance management. Participants will learn why scheduling is a foundational tool, enabling automated alerts, improved attendance tracking, holiday rule application, and consistent rounding practices that reduce manual oversight. The training will walk through different scheduling approaches, including group and open scheduling, and explore how to manage real-world variations through team scheduling deviations. It will also introduce advanced capabilities such as scheduled transfers and the use of pay and shift codes [...]

  • Start Small. Grow Strong: Operationalizing Performance with miviva

    Performance management maturity doesn’t happen all at once. Most organizations start somewhere smaller: a review process, a few goals, regular check-ins, manager conversations, or simply a desire to create more visibility around performance. Join Joe Rotella as he explores how organizations can operationalize performance management over time using miviva. We’ll look at practical ways teams begin building momentum, how processes evolve as needs change, and how managers create consistency through everyday actions and conversations. The session will highlight how organizations can start with what they have today and expand over time by building expectations, goals, feedback, 1:1s, and reviews [...]

  • Sage HRMS Training Lab

    Our free Sage HRMS Training Lab is built for Sage HRMS customers who want to get more out of the software they already use. Each session is led by industry consultants and seasoned users sharing practical strategies, time-saving shortcuts, and features you might not know you're missing. Who's Presenting: Paul Heiser Vice President of Professional Services Paul’s role as the “go-to” expert in HR technologies and his leadership in implementation projects ensures clients receive top-notch guidance. His expertise directly translates into smoother, more effective HR practices.

  • Performance, Pay, and Perspective

    Rethinking the Link Between Reviews and Compensation It seems like most organizations connect performance management and compensation by design. Reviews lead to ratings. Ratings influence pay. The structure is familiar, but it also shapes how conversations happen, what gets said, and what gets avoided. In this 60-minute session, Joe Rotella, SHRM-SCP, SPHR, CPBA, examines what happens when organizations begin to question that connection. We’ll explore how tying performance directly to pay can influence feedback, manager behavior, and employee expectations alongside what can change when that link is adjusted or separated. The session looks at both sides. In some [...]

  • No Surprises: Building Reviews Employees Can Actually Use

    No Surprises: Building Reviews Employees Can Actually Use Managers are asked to summarize months of performance, employees try to remember accomplishments from earlier in the year, and everyone hopes the conversation accurately reflects what happened. Join Joe Rotella for a look at how miviva helps organizations build stronger reviews by connecting them to the work that happens before review season ever begins. We'll walk through how goals, feedback, and 1:1 conversations come together to create a more complete picture of performance and make review preparation easier for everyone involved. When reviews are supported by ongoing conversations and documented [...]

  • Sage HRMS Training Lab

    Sage HRMS Training Lab Join Delphia Consulting's team of expert consultants for deep dives into all that Sage HRMS can do. Who's Presenting: Paul Heiser Vice President of Professional Services Paul’s role as the “go-to” expert in HR technologies and his leadership in implementation projects ensures clients receive top-notch guidance. His expertise directly translates into smoother, more effective HR practices.

  • The Compounding Cost of Performance Problems

    How Organizational Friction Slows Performance Most performance problems don't appear overnight. They build gradually through unclear expectations, duplicated effort, rework, communication gaps, and competing priorities. Over time, these small points of friction consume time, drain energy, and make it harder for employees and teams to succeed. In this session, Joe Rotella, SHRM-SCP, SPHR, CPBA, explores how seemingly minor performance challenges can compound into larger organizational issues. Rather than focusing solely on individual performance, we'll examine the systems, habits, and workplace conditions that create friction and slow progress. We’ll dive into the hidden costs of confusion, inconsistent follow-through, and [...]

  • From Panic to Pattern: Making Feedback Routine, Not Reactive

    From Panic to Pattern: Making Feedback Routine, Not Reactive Most managers don't avoid feedback because they don't care. They avoid it because they wait. They wait for more evidence. They wait for the right time. They hope the issue resolves itself. And by the time the conversation finally happens, frustration has built, employees are surprised, and what could have been a simple discussion becomes a difficult one. In this practical session, Joe Rotella, SHRM-SCP, SPHR, CPBA, explores why feedback often breaks down, and not because managers lack skill, but because they lack a consistent pattern for having performance [...]

  • Clear the Way: Reducing Performance Friction with miviva

    Clear the Way: Reducing Performance Friction with miviva People can spend a surprising amount of time and energy just trying to figure out how to get their work done. Unclear expectations, competing priorities, scattered conversations, and a lack of follow-through can all create friction that gets in the way of performance. Join the team for a practical look at how miviva can help organizations create more clarity around the work that needs to happen. We'll walk through how miviva connects expectations, goals, ongoing conversations, and follow-through so employees and managers have better visibility into what matters and what [...]

  • Sage HRMS Training Lab – August 2026

    Sage HRMS Training Lab Join Delphia Consulting's team of experts for deep dives into using Sage HRMS to its fullest. Who's Presenting: Paul Heiser Vice President of Professional Services Paul’s role as the “go-to” expert in HR technologies and his leadership in implementation projects ensures clients receive top-notch guidance. His expertise directly translates into smoother, more effective HR practices.

  • The Work Around the Work

    The Work Around the Work "Why Employees Spend So Much Time Doing Everything Except Their Actual Job" Every organization has work that creates value. Unfortunately, most organizations also have work that exists simply to support the work. Meetings to prepare for meetings. Reports that summarize other reports. Email chains to clarify previous email chains. Manual workarounds, duplicate data entry, and unnecessary approvals quietly consume time and attention every day. It never seems to end. Over time, these activities become part of "the way we do things," making them difficult to recognize and even harder to challenge. The result [...]

  • One Less Thing: Removing the “Workaround” with miviva

    One Less Thing: Removing the "Workaround" with miviva Performance management can create its own version of the “workaround.” Managers chase down updates, search for past conversations, recreate information, and rely on memory to keep things moving. All of that takes time away from actually managing performance. Join Joe Rotella, SHRM-SCP, SPHR, CPBA, for a practical look at how miviva can help reduce some of that extra work. We’ll explore ways to keep expectations, goals, conversations, feedback, and progress easier to find and manage as part of the everyday flow of work. See how miviva can help simplify the [...]

  • Sage HRMS User Group – Fall 2026

    Sage HRMS User Group Delphia Consulting, a Sage Tech Partner Plus and publisher of 10 Sage Endorsed Solutions, invites you to the Sage HRMS User Group Meeting! Register and block your calendar today because you aren't going to want to miss this one! The Agenda will include: What’s new in Sage HRMS since the Spring 2026 User Group meeting What’s ahead for Sage HRMS in 2026/2027 Exciting demos and info from the Sage team Q&A Who's Presenting: Paul Heiser Vice President of Professional Services Paul’s role as the “go-to” expert [...]

  • TimeStar / Sage Time & Attendance Training Lab

    Join the TimeStar Team at Delphia Consulting for a comprehensive deep dive into the software solution and discover how its powerful features can help streamline processes, improve efficiency, and drive better results. Who's Presenting: Paul Heiser Vice President of Professional Services Paul’s role as the “go-to” expert in HR technologies and his leadership in implementation projects ensures clients receive top-notch guidance. His expertise directly translates into smoother, more effective HR practices.

  • Connected Hiring: From Applicant to Employee with iRecruit, HR Actions & Sage HRMS

    Recruiting and hiring generate a lot of employee data before a new hire ever reaches HR. When recruiting and HR systems are connected, that information can keep moving instead of being re-entered at each step. Join iRecruit and Delphia Consulting for a product-focused look at the connected hiring journey, from requisition and candidate management in iRecruit through new-hire processing in Sage HRMS HR Actions and the employee record in Sage HRMS. We’ll demonstrate how iRecruit supports the recruiting and hiring process and how its integration with Sage HRMS can help reduce duplicate data entry, simplify handoffs, and keep the [...]

  • Sage HRMS Training Lab – October 2026

    Using Templates with Sage HRMS HR Actions Templates can make it easier to create consistent, repeatable processes in Sage HRMS HR Actions without starting from scratch each time. In this session, we’ll explore how templates can be used to support common HR workflows, improve consistency, and simplify the way information is collected and managed. Attendees will get a practical look at working with templates in HR Actions and ideas for putting them to use in their own organization. Who's Presenting: Paul Heiser Vice President of Professional Services Paul’s role as [...]

  • When the Job Changes Before the Job Description Does

    “Keeping Roles, Skills, and Expectations Aligned with the Work” Part 1 of a 2-Part Work in Motion series Jobs rarely change all at once. New technology takes over part of a process. Responsibilities shift between teams. Customer expectations evolve. Priorities change. New skills become important. Over time, the work employees are actually doing can look very different from the job the organization originally defined. When roles fail to evolve alongside the business, the effects reach well beyond an outdated job description. Organizations can end up with unclear ownership, duplicated effort, emerging skill gaps, misaligned expectations, and employees [...]

  • Managing Performance When the Target Keeps Moving

    "Keeping People, Priorities, and Performance Aligned Through Change" Part 2 of a 2-Part Work in Motion Series Once the work changes, performance expectations have to change with it. Yet goals, priorities, and measures of success often remain tied to an earlier version of the job. Employees adjust to new responsibilities while managers continue working from expectations that may no longer reflect what the organization needs. That disconnect creates more than confusion. People can spend time pursuing outdated priorities, managers can struggle to distinguish performance problems from shifting expectations, and organizations can lose alignment between individual effort and [...]