Fix the Foundation: Stopping Role Drift Before it Derails Your Team
Before you can coach performance, you have to define it. But in many organizations, the foundation is shaky: job roles blur over time, expectations go unspoken, and team members operate with very different ideas of what “good” looks like. In this session, Joe Rotella, SHRM-SCP, SPHR, CPBA, goes beneath the surface of day-to-day performance to examine the structural drivers behind clarity and confusion. We’ll explore how organizational context , job design, KSAs, and defined success outcomes work together to align people with purpose. We’ll also look at how “role drift” sneaks in, especially in fast-paced or understaffed environments, and [...]
